Read carefully the following conditions relating to the rights and obligations www.snsathens.com :
Contact info
Tel : 210 8812790 Email: [email protected]
Content
Reserves the right to change the content of the website at any time without notice.
The characteristics and suitability of items ordered is the exclusive responsibility of the customer who uses the Site.
Links to other websites
The website contains links to third party websites. The provision of links does not imply approval of their contents .
Also www.snsathens.com does not have any responsibility for the availability or content of these websites or for any damage resulting from the use of their content.
These links are provided for the convenience of the users. Users visit these websites on their exclusive responsibility.
Customer's statement
The Customer declares that all information provided by him for use in this Site is accurate.
The Customer undertakes to cover any damage to our company or associated company, from the use of the Customer's account by unauthorized by the Customer persons.
Disclaimer
www.snsathens.com have no responsibility for direct or indirect, incidental or consequential damages that may result from the incorrect use of the Website by any errors , interruptions or delays in the operation of the Site or the transmission of information through the internet.
Incorrect product price ?
www.snsathens.com is not responsible for any technical , typographical or spelling errors in the prices or product characteristics.
If a product has an unusually low price, without any specific evidence to justify this , please contact us before ordering the product .
Copyright
www.snsathens.com is the only and exclusive holder of all copyrights of the content (articles,photos etc) and structure of this Website except where expressly excluded.
Privacy Policy
The personal information of Customers are exclusively used for the execution of their orders, personalized services and exporting regional statistics.
These data are not transferred to third parties , other than ccoperating companies, with the purposer of sending promotional material and tailored offers.
The Customer gives by this, his consent to the storage and processing of personal data by the Company for the purposes of execution of orders , providing personalized services, exporting statistics and the transmission of thiw info to cooperating companies, for promotional material and tailored offers .
The Customer has the right to have access to all information given to us and raise any objections to the processing of data concerning him (right to object No. 13 of Greek Law 2472/97 ). In order to exercise this right you can refer to [email protected]
The information you provide on our site is subject to processing as defined in the "Privacy Policy" section. By providing your information and using this website, you declare that you are aware of our company's Privacy Policy and provide your consent to the processing of the information that you provide us. Furthermore, you declare that all information that you provide us is accurate and true.
Items that are stored, are divided in two domains:
- Creating and maintaining a customer account in our online store in order to facilitate user roaming, direct ordering and tracking of orders. Stored data is strictly used for order execution.
| SAVED DATA |
|---|
| First Name |
| Last Name |
| Birth Date |
| Address (possibly more than one) |
| Customer Orders |
| Order Amount |
| Purchased Products |
| Latest messages between customer/e-shop |
| Latest automated ordering messages |
| Latest Customer Connection |
| Abandoned Carts |
- Sending a message via the snsathens.com contact form where the customer enters his / her details in order for us to be able to answer his / her message.
| SAVED DATA |
|---|
| Order Reference |
Safety
We use encryption software to protect data handled by the Site. The decryption of your data is extremely strong and it is considered impossible .
PAYMENTS SECURITY - ALPHA E-COMMERCE
All payments made using the card are processed through the electronic payment platform of "Alpha e-Commerce" of Alpha Bank and uses TLS 1.2 encryption protocol encryption with 128-bit (Secure Sockets Layer - SSL). Encryption is a way of coding the information until it reaches its recipient, who will be able to decode it using the appropriate key.
COOKIES
Like most sites on the web , so in www.snsathens.com we use cookies to recognize the user and offer personalized service.
More specifically, the page uses cookies _ga cookie, _gat_gtag and _gid through Google Analytics to track the mobility of the e-shop. Furthermore, an e-shop cookie is created which stores the items necessary for the proper operation of the e-shop. The items that are stored are as follows:
| SAVED DATA | DESCRIPTION |
|---|---|
| date_add | The date and time the cookie was created (in YYYY-MM-DD HH:MM:SS format). |
| id_lang | The ID of the selected language. |
| id_currency | The ID of the selected currency |
| last_visited_category | The ID of the last visited category of product listings |
| ajax_blockcart_display | Whether the cart block is "expanded" or "collapsed" |
| viewed | The IDs of recently viewed products as a comma-separated list |
| id_wishlist | The ID of the current wishlist displayed in the wishlist block. |
| checkedTOS | Whether the "Terms of service" checkbox has been ticked (1 if it has and 0 if it hasn't) |
| id_guest | The guest ID of the visitor when not logged in. |
| id_connections | The connection ID of the visitor's current session. |
| id_customer | The customer ID of the visitor when logged in. |
| customer_lastname | The last name of the customer. |
| customer_firstname | The first name of the customer. |
| logged | Whether the customer is logged in. |
| passwd | The MD5 hash of the _COOKIE_KEY_ in config/settings.inc.php and the password the customer used to log in. |
| The email address that the customer used to log in. | |
| id_cart | The ID of the current cart displayed in the cart block. |
| checksum | The Blowfish checksum used to determine whether the cookie has been modified by a third party. The customer will be logged out and the cookie deleted if the checksum doesn't match. |
Necessary steps for placement an order
Choose from our catalogs or the Search_Product function and place the product in the cart.
Select from the basket the products you wish to order eventually.
Fill in the order information , such as payment method, shipping method , shipping address and your comments.
Inspect the overall layout of the order , agree to the Terms and Conditions and give the final order.
At each step of the above and to correct errors before placing orders, there is an option of going Back or to Continue
Electronic filing orders
Your orders are electronically archived and you can, if you wish to receive a copy of the order.
REFUNDS: If your whole order (or part of it) did not meed your needs, was different from what you saw on our e-shop or is proved faulty, you are entitled to a refund. The package must be sent within 5 working days via Geniki Tachidromiki, with shipping costs covered by SnS. After the package reaches us, the refund will be conducted and the customer will be charged with shipping costs worthy of 4€ , which will be deducted from the amount refunded.
The refund will be visible at your account within 3 working days.
Refunds are conducted through Alpha Bank therefore our company will not be held responsible for any additional bank deductions on behalf of our customers' bank.
Νο returns will be accepted on OUTLET and 24H OFFER items, unless the product you received, is proved faulty. Changes will only be made with the same product or with any other OUTLET product, upon availability and after contacting our shop.
PRODUCT RETURNS FORM: Inside your package and in order for your return to be admissible, you must include the "Product Returns Form" which you will receive with your order. In this form you should note your order number, and whether you wish to change an item or return it and be refunded. In case of a refund, you have to include an IBAN along with your Bank Name and the Beneficiary's Name (full name).
Νο returns will be accepted on OUTLET and 24h OFFER items, unless the product you received, is proved faulty.
Acceptance of these terms of use
The use of the Site www.snsathens.com is exclusive responsibility of the visitor - client . We are not responsible for any malicious third party intervention .
Visitors to the Site undertake not to harm others with malicious use of the Site and that we will not violate their privacy.
Visiting the website implies full acceptance of these terms of use.