REMEMBER TO CAREFULLY READ THE PURCHASING AND RETURNS TERMS & POLICY BEFORE YOU MAKE ANY ONLINE TRANSACTIONS!
Changing or returning products
CHANGE OF PRODUCT / SIZE: For change of products, all you have to do is return the product to us via Geniki Tachidromiki courier services, within 10 working days of receipt in its original condition (meaning with its tag and receipt) with free shipping costs! The address for any return is: SnS, 48 Fokionos Negri str. , Postal Code 11361 Kypseli, Athens, Greece
Νο returns will be accepted on OUTLET and 24H OFFER items, unless the product you received, is proved faulty. Changes will only be made in sizes, upon availability and after contacting our shop.
REFUNDS:In case of a refund, the package must be sent within 5 working days!!!
We will be depositing the net price of your returned goods (not including shipping costs you defrayed with your initial purchase), in your account, within 3 working days.
Refunds are conducted through Alpha Bank therefore our company will not be held responsible for any additional bank deductions on behalf of our customers' bank.
PRODUCT RETURNS FORM: Inside your package and in order for your return to be admissible, you must include the "Product Returns Form" which you will receive with your order. In this form you should note your order number, and whether you wish to change an item or return it and be refunded. In case of a refund, you have to include an IBAN along with your Bank Name and the Beneficiary's Name (full name).
If you didn 't receive a Returns Form with your order, you can download it from the following link.